Answers to all the questions you may
have about life at our off-campus apartments in Muncie. Don’t see
your question on the list? The Haven's professional staff would be
happy to answer any and all of your questions. Contact us
I want to live at The Haven. What do I
need to do now?
First off, we are so excited that you have chosen The Haven as your
home away from home. You can ensure a speedy lease-signing process
by scheduling an appointment with our office, or simply walk in at
any time during our office hours. Be sure to have your driver’s
license or photo ID, along with the application fee.
We will then complete all the necessary paperwork and go through
the lease, which takes about 30 minutes. We can also complete your
lease paperwork online. To do so, begin applying online, and once
you have applied we can complete your final paperwork
electronically online and via email.
What does my rent installment
Your rent installment includes cable, Wifi Internet,
water, and trash.
What are my lease
We offer 5-, 10-, 12-, and 14-installment leases.
What if I need
We offer a roommate matching service. Each resident will complete a
detailed roommate profile questionnaire. The Haven will then match
roommates who are most compatible based on the responses regarding
How do I pay the rental installment or any
We accept checks and money orders in the office. Payments can also
be made online with E-check, debit cards, and credit cards (Visa,
Do I have to pay a move-in fee or
application fee when I sign my lease?
Yes, there is a $35 application fee and a one-time $250 Activity
If I am over 21, do I need to have a
Yes. Every resident must have a guarantor. The guarantor must be at
least 25 years old and a resident of the United States. If a
resident does not have a guarantor, he or she must pay a deposit of
one and a half installments of his or her lease prior to moving
Can other people take over my
Yes, someone can take over your lease. There is a $500 fee. The new
resident must come in and fill out the paperwork and be approved by
management to successfully take over your lease.
What kind of cable package comes with my
Extended cable with HD programming is included in each
What should I
Bedding – Extra-long full-size
Bathroom Accessories - Shower
Curtain, Towels, etc.
Kitchen Utensils – Pots and Pans,
Silverware, Dishes, Cups, Bowls, etc.
What size are the
The beds at The Haven are extra-long full-size. We recommend
purchasing queen size sheets, to ensure your sheets will fit your
What type of Internet is
The Haven offers wireless Internet throughout the
What do I need to hook up my computer to
We offer community-wide wifi, so no additional hook-ups are
What are the hours of the fitness
Our fitness center is open 24 hours a day, 7 days a week. Residents
can access the fitness center at any time using their key
Is parking available?
Yes, we have free resident and guest parking.
What if I have a problem with an appliance
or an emergency maintenance problem?
Log in to your online
Resident Portal to easily submit routine maintenance requests.
If you experience a maintenance emergency, call our office
immediately and you'll be directed to our 24-hour emergency